Website Terms & Conditions

The use of the Herdesignco.com website (this "Website") and the sale of products and services offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on this Website under Store Policies (collectively, the "Terms and Conditions"). Your use of this Website in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. H.E.R. USA Corporation. reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website.

Please note that the guidelines, policies and other terms and conditions of use and sale at our retail store may vary.

Jewelry descriptions and all carats weights stated represent approximates; Mounted stone(s) is/are graded only insofar as mounting permits observation. Most colored gemstones (rubies, sapphires and emeralds) are often treated to enhance their beauty; some treatments may not be permanent and/or may require special care. Please email us for further details. All diamonds shown on our website are natural, untreated diamonds unless stated otherwise.

Modification of Content

H.E.R. USA Corporation attempts to ensure that the Content on this Website is complete and current. As indicated in the DISCLAIMERS set forth below, H.E.R. USA Corporation does not guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. H.E.R. USA Corporation reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, H.E.R. USA Corporation reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, H.E.R. USA Corporation shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to H.E.R. USA Corporation Please see our Return Policy.

Usage Restrictions

You may access and view the Content (as defined below) appearing on this Website for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party. H.E.R. USA Corporation reserves complete title and full intellectual property rights in any Content that you download from this Website.

You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities.

Privacy Policy

H.E.R. USA Corporation use of personal information that you may submit to H.E.R. USA Corporation through this Website will be used exclusively in connection to your transactions with H.E.R. USA Corporation and this Website. All transactions are strictly confidential. We will not share or sell your information with any outside party. 

Disclaimer

All content on this website, including, but not limited to, any advice that may be given to you over this website, are provided "as is" and all use of this website is at your own risk. H.E.R. USA Corporation disclaims, and you hereby waive, any and all warranties and liabilities of H.E.R. USA Corporation, whether express or implied, arising by operation of law or otherwise, with respect to this website and any content on this website, including, but not limited to, any: (a) implied warranty of merchantability or fitness for a particular purpose; (b) implied warranty of non-infringement; and (c) claim in tort (including negligence). Without limiting the foregoing, you acknowledge that H.E.R. USA Corporation Does not represent or warrant that this website will be accessible without interruption or that this website or the server that makes this website available are free from errors, defects, design flaws or omissions or from viruses or other harmful components.

H.E.R. USA Corporation does not warrant the accuracy, integrity or completeness of the content provided in this website, including any advice or other similar information obtained by you from us or through this website. H.E.R. USA Corporation does not make any representation that the content provided is applicable or appropriate for use in locations outside of the United States.

H.E.R. USA Corporation reserves the right to refuse or cancel any orders placed for products and/or services for which the sale or use of such products and/or services in your state is restricted or prohibited.

H.E.R. USA Corporation may display advertising prints for products sold through this Website. H.E.R. USA Corporation attempts to display the colors of the products shown on this Website as accurately as possible. However, we cannot guarantee that the color you see matches the item color, as the display of color depends, in part, upon the type of computer monitor used by you.

Limitation of Liability

In no event shall H.E.R. USA Corporation, its directors, officers, employees, affiliates, successors or assigns or other representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive or imputed), product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this website or any content on this website, even if H.E.R. USA Corporation or its representative has been advised of the possibility of such damages. If you are dissatisfied with this website and the content thereon, or the terms and conditions, your sole and exclusive remedy is to discontinue use of this website. If any portion of this limitation is found to be invalid or unenforceable for any reason, then H.E.R. USA Corporation total liability to you shall in no event exceed one hundred dollars ($100). Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you. Purchases of all second hand, estate and antique items are sold as is and we do not warrant the future condition of an item damaged after your receipt due to breakage, distortion, loss of stones or other parts, or by application of testing acids or attempts to clean the item(s) using improper methods. We are not responsible for loss or damages of any merchandise left by customers with H.E.R. USA Corporation, for setting or repairs.

* There will be no refunds or exchanges after five business days from time of receipt of the merchandise purchased from us online or in the store.

Links to Third Party Websites

This Website may contain links to other sites that are neither owned nor operated by H.E.R. USA Corporation (although some such sites may have an affiliation with H.E.R. USA Corporation) (collectively, "Third Party Sites"). Such links are provided for your convenience only. H.E.R. USA Corporation makes no representations whatsoever about any Third Party Sites which you may access through this Website, as H.E.R. USA Corporation has no control over the content appearing on such Third Party Sites. Moreover, a link to a Third Party Site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content on, or the use of, such Third Party Site. No rights to use or copy the information on this Website or the Third Party Site is granted or implied. Please Note: The privacy policies applicable to Third party Sites may differ significantly from H.E.R. USA Corporation Customer Information Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites.

Customer Service & Return Policy

Item availability MUST be confirmed prior to all purchases. Our selection does constantly change due to our constant turnover of inventory and frequent acquisitions of unique and hard to find pieces, so please confirm item's availability prior to making your purchase. 

Buy With Confidence

We guarantee 100% authenticity of all our jewelry! One business week (5 Business Days) from the time of receipt, you may return the item, in the same condition as received, for a full refund. No questions asked. 

Special order

Special order items are final sale and not refundable. Returns of bands & eternity rings in sizes smaller than size 5 or larger than size 7 will be subject to a 10% re-stocking fee.

Taxes

New York State residents who are not in the trade must pay 8.875% sales tax added to the sale and delivery price.